
Refer to 3CX Official Website
https://www.3cx.com/sip-phones/fanvil-x3-x5/
How to configure Fanvil X series for 3CX
Supported Models: Fanvil X series
- Fanvil X2
- Fanvil X3(P)
- Fanvil X3S (G)
- Fanvil X4(G)
- Fanvil X5(G)
- Fanvil X5S
- Fanvil X6 (Hardware version 1.2 only)
Step 1: Upgrade to the Required firmware
Ensure that the phone is running on the required firmware by 3CX. In case the device needs manual updating download the latest distributed required firmware by 3CX
Step 2: Factory Reset the IP Phone
Before provisioning the IP phone, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration.
Step 3: Provision the phone
There are several methods to provision a phone:
- Plug & Play – For phones on the local LAN or behind the 3CX SBC.
- RPS – For phones on remote networks that will connect directly to 3CX and use STUN.
Local LAN or SBC: Provision via Plug’n’Play
- Connect the phone to the network. A PnP request will be sent automatically to 3CX.
- Go to 3CX Management Console ⇒ “Phones” page. The new phone will be marked in Bold.
- Click on the BOLD entry and choose between “Assign Ext” or “Add Ext”, depending on whether you want to assign the phone to an existing extension or create a new one.
- All major provisioning settings are pre-populated. If your PBX has multiple network cards, select to which network this IP Phone is connected.
- Click “OK”. The phone configure automatically and will reboot to finalize the setup.
Remote phones: Provision via RPS server
- Take note of the phone’s MAC address, usually written at the back.
- Navigate to the 3CX Management Console ⇒ “Phones” and press “+ Add Phone”.
- From the dropdown list select the extension to which this phone must be assigned.
- In the next dialog select the Vendor/Model of the phone and enter the device’s MAC address.
- Switch the “Provisioning Method” to “Direct SIP (Stun – Remote)” and click “OK”.
- You can make sure that the extension is ready to be configured via RPS by checking the “Event Log” from the dashboard:
- The phone is now ready to be provisioned – you can boot up the phone anywhere in the world with access to the internet.
- Press “View” to access the “Auto Provisioning” stage.
- The phone will prompt for username and password: Enter the extension number as username, press arrow “down” and enter the voicemail pin as the password .
Note: Ensure that the input mode is set to digits (red box).
Step 4: Extended Phone Configuration
IP phones can be tweaked to match the user’s needs. Those might be skipped if they are not desired and the phone will be rolled out in a default configuration. Also they can be altered at a later stage and changes applied via the Management Console → Phones → Select Device → Re-Provision :
- IP Phone Configuration Options, configurable per device of the extension
- IP Phone BLF/DSS assignment, global for all devices of the extension
- IP Phone Vlan management, configurable per device of extension
Important note about BLF Layout
On Fanvil X4/5 devices the first button is reserved for MWI indication and the second for Headset toggle (on/off).
Known Limitations
- Currently no known limitations.
Categories
- News and Events (27)
- Our BLOG (29)
- Service Introduction (9)
- Technical Wiki (29)
Recent Posts Widget
- 學校IP電話 – 可作校務處廣播By Fanvil on October 26, 2019
- How to connect bluetooth headset or smartphone to a fanvil x210 ip phoneBy Fanvil on April 14, 2019
- How to connect Wifi on a fanvil x210 ip phoneBy Fanvil on April 9, 2019
- Fanvil’s Device Management System (FDMS)By Fanvil on April 3, 2019
- Fanvil X5S X6 New Firmware : Increase the Number of SIP AccountBy Fanvil on April 1, 2019
- Fanvil IP Phone Support Bluetooth Dongle BT20By Fanvil on January 13, 2019
- Fanvil SIP Speaker – iW30By Fanvil on December 10, 2018
- How to Collect a Packet Capture from Your Fanvil IP Phone by wireshark?By Fanvil on December 9, 2018
- Fanvil X6 IP Phone Video IntroductionBy Fanvil on October 14, 2018
- How to change colors of Fanvil X6 DSS Key iconBy Fanvil on October 6, 2018
- 如何在Fanvil C600 IP Phone上利用RTSP檢視HIKVISION海康威視的IP CAMERA視頻?By Fanvil on September 27, 2018
- Configure Fanvil IP Phone on 3CX IPPBX ServerBy Fanvil on September 6, 2018
- Customizing your IP Phone Background LogoBy Fanvil on August 21, 2018
- SIP Account Registration Tutorial for Fanvil IP PhonesBy Fanvil on July 31, 2018
- FANVIL IP Dial Video Tutorial (Fanvil X1/X2/X2C/X3S/X4/X5S)By Fanvil on July 18, 2018
- How to factory reset a Fanvil X and H seriesBy Fanvil on July 3, 2018
- Upgrade firmware for Fanvil ip phone in post modeBy Fanvil on June 20, 2018
- Fanvil PA2 視頻對講廣播網關By Fanvil on June 5, 2018
- IP 對講機應用 (學校, 數據中心, 保安控制中心)By Fanvil on June 3, 2018
- 無人化停車場 CLOUD INTERCOMBy Fanvil on May 27, 2018
- Parking Lot Solution By Fanvil DeviceBy Fanvil on May 27, 2018
- FANVIL X1 IP Phone 亮相 , 性價比值超高By Fanvil on May 22, 2018
- How to import background image for Fanvil X series phonesBy Fanvil on April 17, 2018
- How to configure Fanvil X series for 3CX (v15.5 only)By Fanvil on February 22, 2018
- Firmware Upgrade of Fanvil phonesBy Fanvil on January 22, 2018
- How to customize Fanvil Hotel phone’s UIBy Fanvil on November 22, 2017
- Fanvil X6 win TMC Products of the Year Award of 2017By Fanvil on July 22, 2017
- Fanvil X Series Fully Interoperable With 3CX’s Version 15.5By Fanvil on July 15, 2017
- Fanvil Introduces new Call Centre IP Phone X2By Fanvil on May 21, 2017
- How to configure Fanvil X series for 3CXBy Fanvil on May 12, 2017
- Fanvil i31 and Fanvil C600 DemoBy Fanvil on May 8, 2017
- Plantronics Headset Solutions for Fanvil PhonesBy Fanvil on May 4, 2017
- Fanvil X Series IP Phone: That is All Simply you needBy Fanvil on April 10, 2017
- Fixing 3CX v15 & Fanvil Phone BLF ProblemBy Fanvil on April 3, 2017
- Fanvil announced New X6 IP PhoneBy Fanvil on March 28, 2017
- Fanvil X5S Gigabit POE IP Phone IntroductionBy Fanvil on March 13, 2017
- Fanvil Phones are fully compatible with Broadsoft R21By Fanvil on March 11, 2017
- Fanvil announced New X5S IP PhoneBy Fanvil on March 7, 2017
- Fanvil i30 – New Sip Video Doorphone 視頻SIP門禁By Fanvil on March 7, 2017
- How to factory reset a Fanvil X and H seriesBy Fanvil on January 12, 2017
- When can I use which provisioning method on 3CX?By Fanvil on January 12, 2017
- Fanvil New X & H series are fully compatible with 3CX V15 PlatformBy Fanvil on November 22, 2016
- Fanvil 最新H系列Hotel IP Phone 成功入駐保利集團公寓項目By Fanvil on November 19, 2016
- Firmware Upgrade of Fanvil phonesBy Fanvil on November 12, 2016
- Fanvil Release Newly H-Series Hotel PhoneBy Fanvil on November 11, 2016
- Fanvil announced New X4/G IP Phone with Colour DSS displayBy Fanvil on October 30, 2016
- Fanvil IP Phone and Devices Introduce on VideoBy Fanvil on August 30, 2016
- Configuring Fanvil i20 and i21/i21T SIP Doorphones in 3CXBy Fanvil on August 9, 2016
- Fanvil Introduces new X3S entry level color screen IP PhoneBy Fanvil on July 24, 2016
Fanvil Technology Co Ltd – Hong Kong
Our Address
2-8 Kung Yip Street, Kwai Chung,
NT, Hong Kong. 香港 新界 葵涌 工業街 2 - 8 號
力豐工業大廈 4樓 G室
Contact us
General Line | 一般查詢: +852 39133533
Fax | 傳真: +852 39133566
Email: info@fanvil.hk
HK Web: http://www.fanvil.hk
International Web: http://www.fanvil.com
Contact Us
- Tel+ 852 3900 1900
- Fax+ 852 3900 1999
- Mailinfo@hk-matrix.com
- Webhttp://www.hk-matrix.com